A NORTH Ayrshire councillor has hit out at BT after telecommunications poles were erected across Ardrossan causing complaints from local residents.

The poles, which were actually installed by Openreach and not BT, were installed to help Three Towns residents receive better broadband, according to an Openreach statement.

Ardrossan and Arran SNP councillor Tony Gurney claimed workers on site had blamed the council for the interruption.

He posted to Twitter: “Not only did we not authorise them, we were not even notified of the work.”

North Ayrshire Council have since been inundated with concerns from locals, causing them to release an official statement distancing themselves from any responsibility.

A spokesperson for North Ayrshire Council said: “BT Openreach has permitted rights to install this apparatus in locations of their choosing.

“While we are aware that some residents have raised concerns over the location of some of these telecommunication poles, we are not involved in the process.

“Therefore, anyone wishing to object to the location of a newly-installed pole needs to raise the matter with BT’s Pole Objection Team. Details of the procedure and address should be visible on the pole.”

An Openreach spokesperson said:“We’re building a new, full fibre network in Ardrossan to give residents access to gigabit-capable broadband.

“Wherever we can, we use our existing duct-and-pole network to avoid digging and disruption.

"But in order to include some properties in the upgrade, we may need to carry out roadworks or put up new poles.

“We strive to select and site our infrastructure sensitively, balancing this with the need to meet local broadband demand.

"Poles need to be in the right place to provide internet, TV and other services to properties, must avoid other underground services like gas and water pipes and drainage, and meet regulations on space left on the pavement for pedestrians, cyclists and prams.

“We give local authorities 28 days’ notice before we put up poles, and liaise with them if they raise any concerns about planned installations.

"Under the rules, residents have a year to object to new poles. Details are pinned to the poles.”