SCOTRAIL has announced that it will implement changes to ticket office opening hours across Ayrshire.
The revision does not affect trains stopping at stations and no ticket offices will close.
In 2021, the train operator published an assessment which showed a dramatic increase in the number of tickets bought on the ScotRail website, app, or at ticket machines, with a significant decrease in customers buying at ticket offices.
In the past 10 years alone, there has been a 50 per cent drop in ticket office sales. There will be no job losses or redundancies as a result of the proposals.
ScotRail says it will provide significant notice to customers before the changes to ticket office opening hours take place, expected in 2025.
The new opening times across Ayrshire are as follows:
Ayr
- Monday - Saturday: 5.30am-8.30pm
- Sunday: 8.40am-8pm
Girvan
- Monday - Saturday: 7.20am-12.30pm
- Sunday: Closed
Glengarnock
- Monday - Thursday: 7.10am-12pm
- Friday: 7.10am-1.30pm
- Saturday: 8.45am-1.50pm
- Sunday: Closed
Irvine
- Monday - Thursday: 6.10am-5.45pm
- Friday: 6.10am-6.45pm
- Saturday: 7am-6.30pm
- Sunday: 9.10am-4.30pm
Kilmarnock
- Monday - Thursday: 6.30am-6pm
- Friday: 6.30am-7.45pm
- Saturday: 7.15am-6.15pm
- Sunday: 9.10am-4.50pm
Kilwinning
- Monday - Thursday: 6.05am-8pm
- Friday - Saturday: 6.40am-8pm
- Sunday: 8.50am-7pm
Largs
- Monday - Thursday: 6.15am-1.30pm
- Friday: 6.30am-5.30pm
- Saturday: 7.45am-7.30pm
- Sunday: 9am-1.30pm
Prestwick Town
- Monday - Thursday: 6.30am-1.45pm
- Friday: 6.45am-3.30pm
- Saturday: 8am-4.30pm
- Sunday: 9.30am-2.15pm
Saltcoats
- Monday - Thursday: 6.45am-12pm
- Friday: 7.30am-2.15pm
- Saturday: 8.15am-4pm
- Sunday: 10.15am-1pm
Troon
- Monday - Thursday: 6.30am-1.15pm
- Friday: 6.30am-3.30pm
- Saturday: 7.45am-3.30pm
- Sunday: 10.15am-2pm
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